FAQs

Q: What makes Mature Metal better than the others?

A: For starters, we start with 316 surgical stainless steel.

We also use an oval base ring (not round). This adds to the comfort as well as the security of the device.

Last, but not least, is our exceptional customer service. We will not have you spend money on an item that you simply cannot use! If you buy an item from us and the fit is not correct, we will adjust the ring size or the gap between the ring and the device. You just send the device back to us with $10.00 for shipping charges and we will make the needed adjustments. Sorry, but we do not make adjustments on device inside diameter or length. Please insure that you order those measurements correctly. However, we now offer a sizing ring set to so that you can order with confidence!

Q: What’s the process using the sizing set?

A: With our new plastic sizing rings, the process just got a lot more simplified! Simply order the rings, find your correct size, and order! The rings are yours to keep!

Q: What is your shipping policy?

A: We currently offer FREE shipping in the US on original purchases!!!! For orders outside the US, please visit our “Shipping Rates” page.  We also ship your chastity device in discreet packaging.

Q: What is your return policy?

A: Unfortunately, due to the custom-crafting of each device we will not refund any purchase made.  However, we will make every effort to modify your chastity device for a perfect fit.  We recommend that you visit our “Getting the Right Fit” page for details on how to measure your penis for the best possible dimensions for your chastity device purchase.

Q: I’m uncut.  Is any one chastity device better than another for uncut cocks?

A:  Actually, any of our devices will work! We have found the if he is uncut reversing the bars on the front of the cage pushes the clothing away from the end and prevents pinching.

Q: My slave’s got a small cock, which of your chastity devices do you recommend?

A:  Since all of our cages are hand made, each cage can be built to any size no matter how small or large with the only acception being The Tube which only comes in 1 1/2″ inside diameter.

Q: Do you recommend my slave get a Anti-Pullout?

A: Yes, however it does not work all the time. Some still achieve sexual climax.

Q: Do you make hinged base or “A” ring?

A: No, we have found that they irritate and chaff. All of our items are built for 24/7/365 wear. Most customers agree that with the oval ring they sometimes forget they are wearing the device.

Q: Do you make a PA attachment?

A: Sorry no, we have been attempting to develop a PA attachment but we have high standard in comfort and weight. We are still researching and testing.

Q: Do the Anti-Pullout pins hurt?

A: The pins come in 3 sizes: Small, Medium, and Large therefore,the comfort level depends on the size pin you choose.

Q: Does the Anti-Pullout actually work?

A: Some of our customers tell us that the Anti- Pullout works great. Others tell us that they can pull out, but are not able to put it back in so they would be caught. If a customer is able to pull out and put it back in,  it is an easy fix and we get them a longer pin. If it hurts them, then we make it shorter.

Q: Will the spike strip break the skin?

A: No, but it does hurt. This is not for the faint of heart.

Q:  Do you have a guarantee/warrantee?

A: We guarantee or workmanship and will work with you to ensure a proper fit.  See our complete Terms & Conditions.